Holland Casino

Holland Casino is the sole legal, licensed casino operator in the Netherlands. The company has fourteen sites across the country and employs some five thousand people. The stakes are high for the IT staff. They have to coordinate policies on a large number of terminals across the country ensuring a stable, uniform and trustworthy experience. The company must ensure that each of its independently managed IT sites run smoothly and effectively.

Holland Casino needed a user workspace management tool to remotely configure and administer its 1,750 desktops across the country. Holland Casino wanted an efficient way to manage user environments, guarantee security and enable applications from a central location. Centralization would offer clear advantages, such as freeing up time and resources spent on manually maintaining individual desktops. Holland Casino decided to adopt RES Workspace Manager for managing user workspaces.

Workspace Manager today helps Holland Casino to manage all applications. It has enabled the business to change its IT structures within days, rather than months. Using Workspace Manager, the company centrally prepares changes in application settings targeted at certain user groups or new tools to be rolled out only to specific PCs.

All employees benefit from the central software management. It has helped to standardize the PCs and delivers a uniform user specific suite of applications. Having the same desktop throughout the organization means they can identify and deal with problems almost instantly.

Workspace Manager has become a strategic solution for the Dutch casinos, having transformed the IT organization. Their administrators are able to maintain a central deployment of applications and yet simultaneously can support local circumstances. This has made their offering far more efficient and enables them to improve the way they use IT: to benefit staff.