September 12,2011

Free Live Webinar on Wednesday September 14th featuring Forrester Analyst Benjamin Gray Guides IT through Maintaining the User Experience in Today’s Hybrid Environments

Philadelphia, PA, September 12, 2011 - RES Software, the proven leader in dynamic desktop solutions, will host a free webinar featuring guest Forrester Analyst Benjamin Gray. The webinar will help IT professionals prepare for the emerging hybrid desktop model and ensure that their users are most productive as today’s IT landscape continues to change.

IT professionals are very much aware of the change in user expectations, devices, and delivery mechanisms and the complexity that brings to the daunting task of selecting the optimal mix of IT services to keep today’s users satisfied and productive. This usually results in a combination of application virtualization, hosted desktops, physical clients and even the cloud that are required to provide today’s dynamic workforce with the flexibility and accessibility they demand. These so called "hybrid desktop" environments coupled with the growing number of device choices that have become the norm in most companies generate a new host of challenges for IT to overcome.

The goal of many of these new desktop delivery technologies is to enhance the user experience and enable workers to use multiple devices from multiple locations or devices throughout the workday. How can you ensure that these same technologies don’t add new complexities for users and add to your administrative burden?

Join Forrester Research Inc. and RES Software as they discuss “Preparing for Hybrid Desktop Environments: Maintaining the User Experience.” Additional details can be found below:

• Date: Wednesday, September 14, 2011, 10:00 – 11:00 a.m. ET

• Speakers: Forrester Research, Inc. Principal Analyst, Benjamin Gray and RES Software Senior Director of Global Product Marketing, Jeff Wettlaufer

• Register Here: https://www3.gotomeeting.com/register/636321046

This free educational webinar hosted by RES Software is aimed at helping you plan and prepare for successful and efficient desktop projects, while keeping sight of the user experience. How users experience new environments and work across multiple delivery platforms are key factors in the acceptance of new desktop technologies.

During the webinar, Forrester guest Benjamin and Jeff will help you:

• Explore the growing number of application and desktop delivery technologies

• Understand the value and challenges associated with combining multiple delivery platforms to provide the optimal mix of IT services to users

• Uncover trends and predictions for hybrid desktop environments in the enterprise

• Identify important considerations in the user experience when exploring these new desktop technologies

• Prepare for a hybrid environment that still offers users a unified and secure user experience, no matter how they are accessing their desktops
  

About the Presenters

Benjamin Gray

Benjamin is a leading expert on business-class PCs and desktop operating systems and also researches business-class mobile devices, mobile operating systems, and mobile device management solutions. Benjamin helps Forrester clients develop and improve their strategy around client hardware and client operating systems. In his research, Benjamin covers infrastructure-related topics such as RFP best practices when purchasing client hardware, and operations-related topics such as when, why, and how businesses should migrate client operating systems. He writes about the state of the North American and European enterprise and SMB PC; business-class desktop, laptop, and mobile device hardware; desktop and mobile operating systems; and mobile device management. Ben's research and analysis have been widely cited in the press, including business media outlets such as The Associated Press, Bloomberg, The New York Times, USA Today, and The Wall Street Journal and industry media outlets such as Computerworld, eWeek, InformationWeek, InfoWorld, and NetworkWorld.

Jeff Wettlaufer
Jeff Wettlaufer has been in the IT industry for 15 years and in that time has specialized in enterprise client management, from deployment to operations.  Prior to RES, Jeff most recently served on the System Center product group as a Sr. Technical Product Manager, focused on the SMS and Configuration Manager business.  Jeff has directly shipped 7 products, and has been a technical lead for associated launches such as Windows Vista, Windows 7, Windows Server 2008 and R2.  You can find Jeff  regularly on most social networks and blogs talking about Client Management, the  journey to the Cloud,  Security, Windows Client and Mobility technologies.  In addition, Jeff has been a regular participant in the Microsoft Partner Community, working with SI and ISV partners.