Cluttons

Cluttons is a limited liability partnership of charted surveyors and property consultants founded in 1765, now employing over 600 staff across 25 UK offices and five offices in the Middle East. With a 24/7 infrastructure such as Cluttons’, it is vital to be able to maintain a stable, consistently high performing system. Yet, as business expanded, Cluttons’ IT systems had evolved bit by bit to cope with demand, leaving an inefficient system which could not be easily adapted. 

Cluttons eventually moved to a centralized system based on Citrix, which provided all branch offices access to the main network and applications. This also allowed users to access a standard desktop anywhere a VPN connection could be established over the internet. The team often had trouble maintaining control of the desktops. Then PTL Gateway recommended they use RES Workspace Manager to gain control of the Windows environment. Now Cluttons Private Finance also uses Workspace Manager, which had enabled them to maintain complete control of all desktops.

Workspace Manager provides a complete management solution for Windows, providing desktop lockdown, eliminating scripting, optimizing RAM and CPU usage, centralizing licensing and delivering reports on demand. RES Software provided Cluttons with a simple point and click administration through an easy-to-use management interface which allowed the team to lower the amount of time spent on maintenance by 50%. With this stable, controlled environment, it is possible to reduce the number of calls to the helpdesk, freeing the IT team up to concentrate on other more strategic projects.

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