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Fontys Hogescholen

Fontys Hogescholen is the largest provider of higher education in the Netherlands. It offers full and part-time courses on almost every educational topic and operates over 40 separate schools across the Netherlands. They needed to simplify its IT infrastructure so that it could effectively service more than 57,000 user accounts, including 37,000 students and 4,500 employees using some 9,000 workstations. To do this, Fontys IT needed to implement a centralized management of applications based on Microsoft Softgrid and Citrix Presentation Server. By centralizing IT, Fontys wanted to improve end-user support and to ensure that the deployment of new and updated educational programs was hassle free.

At the time Fontys was managing 1,200 applications and over 9,000 workstations and this was becoming increasingly difficult to support. The school wanted to offer a secure and stable environment and improve manageability. Moreover, the institute wanted to be able to provide secure access in one of its large campus areas and was also keen to offer this in 33 of its other locations. Students need to be able to access their applications from anywhere, in the classrooms on any public campus, or even offsite.

Through RES Software Platinum Partner PQR, Fontys Hogescholen chose RES Workspace Manager for its access control, security and configuration management features. This ensured the stability of the Citrix environment, on which the central management of applications and improved security depended. Workspace Manager also improved management functionality by creating better reports on user activities and by enabling more efficient use of applications.

The most immediate benefit seen by Fontys Hogescholen was a dramatic fall in the cost of IT maintenance which fell by 50 per cent for each workstation. RES Workspace Manager has helped Fontys Hogescholen create a stable yet dynamic infrastructure, enabling them to maintain applications efficiently while offering individual users far greater flexibility than before.

 

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