Gouden Gids

Truvo Nederland, a subsidiary of Truvo, has published the Dutch Gouden Gids (Golden Pages) in the Netherlands since 1964. The Truvo Gouden Gids contains the listings of more than 700,000 companies, organizations and individuals and is available by book, internet or by mobile phone. The company employs about 650 people, including around 350 telesales and field sales employees. Headquartered in Amsterdam, it has five regional offices throughout the Netherlands.  Truvo Netherlands deployed laptop computers to its entire field sales force in 2003, and they became increasingly difficult to manage. After nearly a year they decided it was time for a change.

The IT staff wanted a user workspace management solution that would be instantly deployable. They also needed to guarantee the terminal services they offer were secure. The company turned to RES Software to provide Truvo Netherlands with both these solutions. RES Workspace Manager managed both the many notebooks in the system and stabilized the terminal server environment serving them. Updates could now be done centrally without users noticing.

Truvo Netherlands deploys about 400 Workspace Manager licenses to manage their Citrix Presentation Servers and about 250 Workspace Manager licenses to manage the laptops of their field sales employees. The implementation was done by PQR, Platinum Partner of RES Software. Workspace Manager enabled the central administrators to streamline, configure, secure and monitor the laptops, regardless of where they were connected to the network. Using Workspace Manager required no training, and it gave Truvo control over their IT resources. RES Software means that the Truvo Netherlands can now manage all their workspaces with only three desktop engineers. This led to a tremendous savings in terms of costs and man power.

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