Holland Casino is the sole legal, licensed casino operator in the
Netherlands. The company has fourteen sites across the country and
employs some five thousand people. The stakes are high for the IT staff.
They have to coordinate policies on a large number of terminals across
the country ensuring a stable, uniform and trustworthy experience. The
company must ensure that each of its independently managed IT sites run
smoothly and effectively.
Holland Casino needed a user workspace management tool to remotely
configure and administer its 1,750 desktops across the country. Holland
Casino wanted an efficient way to manage user environments, guarantee
security and enable applications from a central location. Centralization
would offer clear advantages, such as freeing up time and resources
spent on manually maintaining individual desktops. Holland Casino
decided to adopt RES Workspace Manager for managing user workspaces.
Workspace Manager today helps Holland Casino to manage all
applications. It has enabled the business to change its IT structures
within days, rather than months. Using Workspace Manager, the company
centrally prepares changes in application settings targeted at certain
user groups or new tools to be rolled out only to specific PCs.
All employees benefit from the central software management. It has
helped to standardize the PCs and delivers a uniform user specific suite
of applications. Having the same desktop throughout the organization
means they can identify and deal with problems almost instantly.
Workspace Manager has become a strategic solution for the Dutch
casinos, having transformed the IT organization. Their administrators
are able to maintain a central deployment of applications and yet
simultaneously can support local circumstances. This has made their
offering far more efficient and enables them to improve the way they use
IT: to benefit staff.
