Solution Assurance

enterprise IT services

RES Software provides IT professionals smart, intuitive and valuable workspace automation solutions that save time and resources. All members of our product support department are passionate about solving problems and finding technical solutions that truly address the needs of our customers and partners. Additionally, Solution Assurance customers have access to RES support around the clock via our Customer Service Portal and phone support during business hours on Monday through Friday. RES Premium Solution Assurance customers receive the added benefit of 24x7 phone support. 

Commitment

Unlike other “service desk” support providers, RES Software prides itself in always offering the perfect balance of quality service and fast response times for you, our customer. RES Software strives to maintain this level of superior service by upholding strict standards. We consistently evaluate and improve our processes and service quality by listening to the feedback gathered from our valued customers and partners.

Services

RES Software’s professional services can help you roll out your workspace virtualization project more efficiently. RES Software experts can deliver personal support for your deployment through a variety of options:

  • On site, one-on-one support
  • Dedicated remote support 
  • On-call remote support


To learn more about professional services by RES Software contact us at services@ressoftware.com