Certification

RES Software Certification

RES Software offers a certification program designed to validate IT professionals with the technical capabilities and expertise needed to effectively use the RES Software product portfolio, giving companies the confidence that their IT employees have the skills and experience needed to be successful.

Validity

Product Certifications are version based and do not expire. For RES Software Partners, however, certifications used to obtain a specific partner level should always be the most recent product certification available. A product certification for a partner level expires 9 months after the release of a new exam.

Exam Release Schedule

An exam is released once every two major product releases

  • RES Workspace Manager exam: 2012,...
  • RES Automation Manager exam: 2011, 2014,... 
  • RES Service Orchestration exam: 2011, 2014,...

Until the next exam release, the current exam will be valid. A 2011 exam can be taken without any issues after being trained on a 2012 product version.

Schedule an Exam Now >

 

Exam Preparation

Although training is not mandatory, RES Software strongly advises to participate in the appropriate course and develop hands-on experience before scheduling any RES Software exam. See the Training Page for additional information on the available RES Software courses.

To prepare for an exam, please consult the Exam Preparation Guides that are available for download at the Customer Support Portal.

Overview of certifications

Current certifications

  • RAMCP 2014 -  RES Automation Manager 2014 Certified Professional. You achieve this certification by passing the RES Automation Manager 2014 Basic Exam (RAMBX-600). This certification is version based and does not expire. The Prometric code for this exam is ES0-008.
  • RITSCP 2014 - RES IT Store 2014 Certified Professional. You achieve this certification by passing the RES IT Store 2014 Basic Exam (RITSBX-600). Note that the RAMCP 2014 certification is a prerequisite for taking this exam. This certification is version based and does not expire. The Prometric code for this exam is ES0-009. 
  • RWMCP 2012 - RES Workspace Manager 2012 Certified Professional. You achieve this certification by passing the RES Workspace Manager 2012 Basic Exam (RWMBX-500). This certification is version based and does not expire. The Prometric code for this exam is ES0-007.

Combined Certifications

  • RCP - RES Software Certified Professional. You achieve this certification if you pass the most recent RES Workspace Manager (formerly PowerFuse) and RES Automation Manager (formerly Wisdom) exam. This certification expires nine months after a new exam becomes available for a new release of either RES Workspace Manager or RES Automation Manager. During this grace period you need to re-certify for the latest release in order to remain RES Software Certified Professional. The 'old' product certifications will remain valid.
  • RCT - RES Software Certified Trainer. This certification is intended for Partners who teach the RES Workspace Manager (formerly RES PowerFuse) and RES Automation Manager (formerly RES Wisdom) courses. You achieve this certification if you pass the RES Workspace Manager (formerly RES PowerFuse) and RES Automation Manager (formerly RES Wisdom) exams and attend the RES Software Train the Trainer Training (RT3-500). This certification expires nine months after a new exam becomes available for a new release of either RES Workspace Manager or RES Automation Manager. During this grace period you need to re-certify for the latest release in order to remain RES Software Certified Trainer.

Certifications still available

  • RAMCP 2011 -  RES Automation Manager 2011 Certified Professional. You achieve this certification by passing the RES Automation Manager 2011 Basic Exam (RAMBX-300). This certification is version based and does not expire. The Prometric code for this exam is ES0-005.
  • RAMCP 2011-SO - RES Automation Manager 2011 Certified Professional, including Service Orchestration. You achieve this certification by passing the RES Automation Manager 2011 Service Orchestration Exam (RAMBX-300-SO). Note that the RAMCP 2011 certification is a prerequisite for taking this exam. This certification is version based and does not expire. The Prometric code for this exam is ES0-006.

 Available Courses 

 

 

Schedule an Exam

RES Software exams can be taken at Prometric Test Centers worldwide. Schedule your exam at https://www.prometric.com/en-us/clients/ressoftware
 

Testing Center Availability 

In the first half of 2015 Prometric has been deploying its ‘Prometric Premier Network’ model. This model features a substantially lower number of physical testing centers available worldwide, but should increase security, improve technical support and offer more reliable candidate scheduling.

Though Prometric guarantees test center availability within a reasonable amount of traveling time (within a hundred miles distance), worldwide availability of our exams and ease of testing is of the utmost importance to us. We are therefore currently looking into additional methods of examination.

Should you have any questions or concerns regarding exam scheduling that are not answered in the FAQ below, please contact RES Education directly.

FAQs

Q: Where can I find an overview of all available Prometric testing centers?
A: Finding a test center is closely linked with scheduling an exam. Not all exams are offered at all centers, so in order to find a center near you, you must first indicate what exam you are interested in taking. From there, click "Get Started." Follow the instructions on the screen as it walks you through the process of finding a center and scheduling your exam. Even if you're not ready to actually schedule your exam yet, you'll still need to walk through the on screen steps until you get to the part where you find a test center - if at that point you're not ready to actually schedule, simply close out of the page.

Q: There is no test center within a reasonable amount of traveling time from my location. What should I do?
A: Please contact RES Education directly to resolve the issue.

Q: I have scheduled an exam at a test center location that has been closed. What Should I do?
A: Should this happen, Prometric will make every effort to contact you by e-mail and by telephone, so please ensure that the contact information you provide during the scheduling and registration process is accurate. You will be contacted by the Prometric rescheduling department within 48-72 hours to reschedule your appointment. Should this not be the case, please contact RES Education directly to resolve the issue.

Q: I want to make sure my exam is still on at the desired location. How can I confirm it?
A: Please contact the Prometric Customer Service Center. You will need to provide the confirmation number you received when you scheduled your exam initially.

Q: Because of the decreased number of testing centers, I won’t be able to take my exam before my exam voucher expires. What should I do?
A: please contact RES Education directly to obtain a new voucher. Note that you need your original voucher number.

Q: Are there any alternatives to going to a physical Prometric Test Center?
A: As exam availability is one of our top priorities, we’re currently investigating the various test delivery options. As soon as we have any alternatives we will inform you about this via the available media.